Terms & Conditions

The maximum occupancy of each suite is 2 guests.

Arrival and Departure

Check in is available from 4.00pm to 8.00pm (16:00 to 20:00) on the day of arrival. Check-in times outside of those specified must be confirmed with us prior to arrival.

We ask that you please vacate your room by 10.30am on the morning of departure.


Each booking must be paid in full at time of reservation.


Provided that 30 days notice is given for cancellation of a reservation your payment will be refunded less a fee to cover credit card fees and admin. This fee is £25 for reservations of under £1000 and 2.9% of the total for reservations of over £1000.

For cancellations within 30 days there will be no refund unless we can re-let the suite in which case your payment will be refunded less £25 admin fee.

Non-arrivals will be charged 100% of the booking value. 

Reservations cannot be reduced from the number of days booked or moved to another time.

INSURANCE: We do recommend insurance against cancellation (see www.cancellationplan.com for UK holiday insurance; this company is not affiliated with The Grange, Fort William).